Corporate communication is a critical component of corporate operations’ success. When it comes to internal communication inside a business, communicating with top-level management might be difficult. Work will take up a significant portion of your time, so understanding how to interact with your supervisor is essential if you want to love your job. They have specific expectations, and it is up to you to figure out what they require, especially if you’re going to develop in your profession or at the very least love what you do. We will focus specifically on how to communicate with your and not the overall management of the relationship. First, we will review general recommendations on how to communicate with your boss and secondly will look at negotiations style.
General Recommendations to effectively communicate with your boss
Identify your manager’s favourite mode of contact.
First thing in the morning, is he distracted or focused? Does he respond to meeting requests better via email or in person? Is he more a listener or a reader?
However, do not be afraid to adapt your communication style to the subject matter. When dealing with an issue and with a lot of information, email is the best way to go. Make it simple for your boss to follow the dialogue. If the matter is urgent, send a message and then go to your manager for a talk. He will enjoy having the information in front of them while you decide.
Schedule regular appointments
Lack of time is frequently the core reason for your boss’s bad communication. It’s possible that your boss just has too much on their plate. It creates a secure environment for you both to communicate openly. The critical thing is that you get the boss’s undivided and regular attention, whether weekly or bi-weekly, even if it’s only for 15 minutes.
Prepare well for your group meetings. Please write down a few points you’d want to address and proceed through them clearly and rationally.
Put yourself in your boss’s shoes.
Determine the difficulties your supervisor will face that day and be ready to give solutions. Anticipate any queries your boss may have regarding your work or a project and prepare meaningful responses or potential actions.
Don’t surprise him
Always keep your manager informed of any crucial concerns that he should be aware of.
Be honest – Don’t Think Your Boss Can Read Your Mind
If anything bothers you, express it to your manager pleasantly and professionally. Your manager must comprehend the big picture to accomplish their job well.
One of the most challenging aspects of managing people is offering feedback. It might be not easy to determine how to criticise someone’s performance effectively. So, if you get ahead of this issue and ask for input, it will help to better communicate with your boss. Your manager will appreciate that you value their feedback and constantly strive to improve your performance.
Repeat back the feedback you’ve received.
Repeat things back to them to demonstrate that you’re paying attention and involved and reduce the possibility of miscommunication.
Follow up on instructions.
In addition to noting one-on-one meetings, try following up with your manager after each one.
Determine the negotiation style of your boss
You’ll know how to better communicate with your boss if you know if they’re an Accommodator, Assertive, or Analyst. In his book about negotiations, Never Split The Difference, Criss Voss developed this methodology.
Analysts are meticulous and conscientious. They are not in a hurry. Instead, they feel that time is unimportant as long as they work diligently and methodically toward the greatest possible outcome. Their self-image is tied to making as few mistakes as possible. Their slogan is, “Take as much time as it takes to make it properly.”
Analysts take satisfaction in not overlooking any points throughout their meticulous preparation. To avoid being startled, they will conduct two weeks of investigation to obtain information that might have been obtained in fifteen minutes at the bargaining table. Analysts despise surprises. They are problem solvers and information gatherers who are sensitive to reciprocity. They will give you a piece, but they will lose faith and withdraw if they do not receive a part back within a specific amount of time. This may appear to come out of nowhere at times, but keep in mind that because they prefer working alone, the fact that they are talking to you at all is, from their viewpoint, a compromise.
People like this are naturally sceptical. So asking too many questions at the outset is a terrible idea since they won’t want to answer until they comprehend all of the repercussions.
Creating a relationship is the most crucial element of this negotiation style. Accommodators believe that time is wisely spent as long as there is a free and continuous exchange of information. They’re content as long as they’re communicating. Their purpose is to get along well with their counterpart. They adore the win-win situation.
They are the most likely of the three types to develop a strong rapport without actually doing anything. Accommodators are likely to be social, peace-seeking, optimistic, distractible, and lousy time managers.
They will have identified possible issue areas in advance and will keep those areas unattended out of fear of causing confrontation.
The Assertive personality feels that time is money and that every squandered minute is a wasted dollar. Their self-image is tied to how much they can do in a given amount of time. For them, the importance of getting the answer right is secondary to having it done. Assertives are fiery individuals who prioritise victory over everything else, often at the expense of others.
Most importantly, the Assertive wishes to be heard. Not only do they want to be heard, but they won’t be able to listen to you until they know you’ve heard them. They are more concerned with their objectives than with individuals. They also inform rather than inquire.
When interacting with Assertive types, it’s essential to listen to what they have to say first, since only once they’re sure you understand them will they listen to your point of view.
Every quiet is a chance for an Assertive to say more. Mirrors are an excellent tool for this purpose. Calibrated questions, labels, and summaries are also available. The most critical thing to acquire from an Assertive is a “that’s right,” which may be expressed by example as “that’s it precisely.”
When different styles meet
We’ve seen how each of these groups values time differently (time = preparation; time = connection; time = money). They also have quite diverse perspectives about quiet.
The fun part is when these two intersect. When an Analyst pauses to think, their Accommodator counterpart becomes uneasy, and an Assertive one begins talking, which irritates the Analyst, who thinks to herself, every time I attempt to think, you take it as an occasion to talk some more. Will you ever stop talking?
Don’t treat others the way you want to be treated; treat them the way they need to be treatedChriss Voss
While understandable, believing that you are normal is one of the most dangerous assumptions in negotiations. However, with three sorts of negotiators globally, there’s a 66 per cent probability your counterpart’s style differs from yours. We inadvertently transmit our style to the opposite side with it.
Communicate with your boss. At the end of the day, it’s all about establishing trust in your working relationship with your boss. Employees need their managers to be mentors, supporters, and advocates simultaneously. Therefore it’s critical to establish trust so that this can happen. Great communication is the foundation of great relationships. David Gousset.